What is the GDPR and what is our path to GDPR compliance?

What is the GDPR and what is our path to GDPR compliance?

We manage so many of our daily activities online that the web has inevitably turned into a giant pool of personal data, which is exposed to a variety of risks, as was the recent case with Facebook.

Europe’s General Data Protection Regulation (GDPR), which goes live on May 25th, is aimed at addressing all security risks by enforcing a strict data protection regulation across the EU and beyond.

Learn more about the main principles of the GDPR, how it is meant to protect data privacy and how it will affect our relationship with you and your customers.

What is the GDPR all about?

The GDPR regulation is the most impactful piece of data privacy legislation in the new century.

Coming on the heels of the recent Facebook scandal, which revealed that the data of millions of Facebook users had been misused for the sake of third-party campaigns, the GDPR regulation is designed to regain order in how personal data is handled and stored online.

Despite being an EU regulation, the GDPR practically affects any company that processes the personal information of EU citizens.

That said, it applies to whether or not that company is based in the EU.

For instance, if a US-based company provides goods or services to EU citizens, it automatically falls within the scope of the regulation.

Personal data and individual rights

Approved on April 14, 2016, the new set of rules treats personal data protection as “a fundamental right” of all EU citizens and consumers.

Regarding online services, personal data could include anything from an individual’s name to a physical location or an IP address.

The law also covers browser cookies that can track the web activity of EU individuals.

In an effort to give consumers a bit of power in the so-called “big data” world, the new regulation also gives EU individuals more rights to their information.

All EU individuals will have the explicit right to know whether, where and for what purpose their personal data is being processed.

The GDPR empowers EU individuals to have their personal data erased or not processed further.

They can also object to having their data processed for direct marketing purposes and choose to transfer it away to another provider.

Data protection responsibilities under the GDPR

The GDPR sets out the rights of EU individuals and the respective obligations of data processing companies and organizations in a total of 99 articles.

The main business takeaway is that each company will have to justify the collection of personal data and to follow very strict rules in the process.

The regulation makes a clear differentiation between companies that direct the collection of data (data controllers) and those that actually process it (data processors).

Both controllers and processors will be delegated data protection responsibilities that will make them equally pursuant to GDPR compliance audits.

The GDPR requires companies to revise and update their privacy policies and to make them clearer and more transparent to EU users.

They will need to clearly specify what personal information is collected, for what purposes it is used and what legal basis each purpose is backed up by.

Apart from justifying their data processing activities, however, companies will also need to take specific technical and organizational measures to ensure the highest level of in-house data protection.

Planned GDPR compliance measures on our platform

As a service provider operating on the European market, we are GDPR-bound by default.

Here is a list of the measures that will come into effect on the 24th of May in order to ensure GDPR compliance across our platform.

1. Privacy policy updates

The privacy policy has to mirror each given company’s approach to become GDPR-compliant.

We’ve published a revised version of the Privacy Policy for clients and a brand new Privacy Policy for resellers, which clearly specify our legal grounds for personal data processing, as well as all associated individual rights and data protection responsibilities.

2. Reseller agreement updates

We’ve also updated the Reseller Agreement that governs our relationship with you. You can review it here.

If you are using our Reseller API or are a member of the cPanel Reseller Program, you can take a look at the brand new Data Processing Agreement. It’s our new legal framework, which details how we will process your clients’ data.

3. WHOIS updates

The current public WHOIS system, which is aimed at providing free access to a domain owner’s personal information, is incompatible with the GDPR’s principles.

For that reason, registries and registrars have taken steps to hide the WHOIS details pertaining to the domains they are managing by default.

As an ICANN-accredited registrar and ‘data controller’ for .COM and .NET, we’ve taken measures to hide the WHOIS contact data for all .COM and .NET domains on our platform, in a GDPR-compliant manner.

Registrants who want their personal data to be displayed online, will be able to opt-in to having it exposed in the public WHOIS database via an explicit consent option.

It will be featured in the My Domains section of the Reseller Control Panel and the Domain Manager section of the Web Hosting Control Panel. (as a ‘Whois data disclosure consent’ option in the Edit Whois area).

Until this option becomes available online, you can ask for your registrant details to be disclosed online by opening a ticket.

4. Order form updates

Minor updates have been added to the order form to ensure that customers could consent to specific activities such as having their data stored outside the European Economic Area (EEA).

5. Reseller hosting platform updates

ResellersPanel’s reseller hosting model is not fully compatible with the GDPR’s data privacy standards.

Following a consultation with data protection advisers and learning from our industry’s best practices, we’ve had to initiate a few important, GDPR-compliant updates to our reseller hosting platform.

Those updates include:

  • A revision of the List Clients section of the Reseller Control Panel, after which you will see the following per-client information: Username, Type of Service, Date of Purchase and Expiration Date;
  • A revision of the client’s Control Panel when accessed from the Reseller Control Panel via the “Login as reseller” button, after which you will only see information that does not directly or indirectly identify the given client as far as their personality is concerned. Here is a quick list of the new changes:
    • the following sections are no longer accessible – Change Contact Details, Change Password, Recurring, Invoices, Social Media Accounts, Feedback, Webmail, ID Protection, Wallet;
    • the names of all mailboxes in the account will be hidden, with the option to change the password – disabled.
    • in the File Manager section, the following options are no longer available – View, Edit, Download;
    • in the MySQL and PgSQL Databases sections, the option to change the password is disabled;
    • in the Registered Domains section, the option to edit the WHOIS for a domain is disabled;
    • in the Remote Backups section, the “Available Accounts” list is removed;

In other words, in accordance with the GDPR regulation principles, which come into force on May 25th, you will be able to recognize your customers by the very details of the service they’ve purchased rather than by their personality.

For now, we don’t plan to stop our partners from manually creating accounts for their customers using both the public order form and the Reseller Control Panel.

If you are signing up your customers yourself, make sure that you familiarize them with the Privacy Policy and with the special, explicit-consent opt-in box for entering into a contract that will be featured on the order form starting from May 24th.

In any case, once the data has been processed by us, it will be hidden from you, since we’ll take full responsibility of its processing (as explained earlier).

5. In-house technical and organizational measures

As mentioned earlier, the GDPR will enforce a set of data protection policies on interested companies and organizations to comply with.

They will all require a substantial investment of resources in technical and organizational data protection measures for ensuring the utmost GDPR compliance level.

We’ve done our best to create an efficient action plan that will help us implement all the newly required measures right on time.

Among them is the very method in which we communicate with the data centers that we are partnering with to ensure that they provide the necessary data protection levels.

The Four Types of Bloggers You Need to Work With

The Four Types of Bloggers You Need to Work With

When you run a blog, you’re essentially running a self-made magazine. There are a lot of unspoken rules. Between formatting, how many pictures per post, subject matter, the keywords you should use, and more. If you’re looking for consistent blog readers, you’ll need to keep a high level of content.

One of the best ways to maintain quality content is by guest bloggers. But, who do you pick to blog for you? First, you need to make sure the guest blogger adds value to your blog. They need to be a part of your niche community, or they need to have something of value to share.

One big misconception about blogging is that a guest blogger and a thought leader are the same thing. They’re not. A guest blogger can be anyone with an unusual perspective or a tip they’d like to offer to your readers. Maybe they have a blog that gets a lot of readers, and they want to expand their audience.

A thought leader is a proven guru in their field of study. A thought leader provokes insight or explains processes that are deeper than what you could offer. A thought leader needs to have credential that vaults them above the crowd.

These four bloggers are sure to add value and substance to your blog:

Technical experts

Maybe you run a blog dedicated to Nintendo and old school gaming culture. Why not hook up with someone who knows the in’s and out’s of the hardware? A total pro who can help readers understand why games work a certain way or offer a solution to a machine that’s stopped working. Maybe this blogger can teach your readers tips and tricks to clean their Sega Genesis or keeping their Turbografx 16 in working order when parts are scarce.

Everyone loves How To’s or a niche-related pro-tip. Expert advice is an easy win and always gets a lot of readers. If you play your KEYwords correctly, a blog that offers evergreen content will always rank because the value never diminishes.

Essayists

In years past, newspapers and magazines swore off the long form, kicking it down to two or three pieces per issue. Now that everything is digital, writers have complete freedom to go as long as they like. If in your adventures of gaming, you stumble upon a blogger who can offer a deep cut into gaming history, readers love learning about their niche. If you can mix up the usual content with a few longer pieces, the effect can satisfy many readers tastes because of the options.

As long as the essay adds value and the writing is solid, adding long form could be an excellent way to separate your brand from the pack.

Celebrities

There’s famous and then famous to particular groups of people. Sure, would getting a piece written by Brad Pitt get you some readers? You bet it would. But, let’s be realistic, if you run a blog dedicated to a niche community, it’s best to find the people who stand out, and everyone knows them.

By tapping that celebrity culture, it brings an instant gratification that your blog is cool. No one with a following will just blog anywhere, or so it’s perceived. If you can land a popular gamer or someone who’s well known in the industry, people will view your blog in a much different light. Despite actually not having any significant bearing on your content’s quality, this move works best for gaining awareness with a whole different set of people who didn’t know your blog existed.

Thought leaders

We touched on them earlier, but thought leaders are a crucial score for the success of any blog that deals with a particular community. A thought leader, like a celebrity, lends a different level of credibility to anyone’s blog. Because they’re considered an expert in their field than just famous, the degree of respect is different.

Negotiating terms with a thought leader can be lengthy, but most of the time, having their name attached to your blog is a worthy pursuit. If you want to have a more professional, critically-minded tonality to your blog, working with thought leaders is an awesome way to access knowledge and get content people are excited about.

If you put in the work and mix these personality types in with your content, there’s a great chance you’ll see unique visitors to your blog each week. Just remember to keep the quality high and the reader’s value in mind.

If you’ve got any blogging pro tips, we’d love to hear them. Shoot us a Tweet or leave a comment.

What You Need to Know About SSL Certificates

What You Need to Know About SSL Certificates

When was the last time you purchased something online? If you can’t remember, how about someone you know? Odds are the answer is one of the following: today, yesterday, or the day before yesterday. Now let’s hold onto those answers, we’ll need them later.

Online marketplaces, purchases, and transactions are a part of our everyday routine. In addition to that, we live in an age which allows anyone with a little time on their hands to set up shop and participate in online business. When you sign up for a hosting account, it’s usually for a personal hobby, such as blogging, or blogging, or blogging. Or it’s because you have a great product/service and you want to share it. Now whether you’re brand new to hosting or a veteran of the web, you know there are many terms to learn. We’ll help you hone in on one of the most important ones to your business, an SSL Certificate. But first, let’s review some factors that influence online transactions.

Why should I get one?

There are several factors that go into making an online purchase, such as price, quantity, and quality. Those values are usually associated with the product itself, right? Getting someone to trust in a product is one thing, but how can you get visitors to trust in your website? The answer is your SSL certificate. Having one allows you to process credit card and other personal info safely and securely. It allows you to become PCI compliant, which is also a must for online business.

What is an SSL Certificate?

To summarize, an SSL certificate on the front end is the badge that let’s all of your visitors or potential customers know that the information they submit via your site is safe. Security is important, privacy is important, trust is important! That’s the beauty of an SSL certificate. It lets your site’s visitors know those things are important to you too. Without one, you will not succeed in getting your products and services to the people that want them. The symbol that appears when your site has an SSL takes care of half of the battle for you.

How does it work?

We know that on the front end, an SSL certificate is represented by a badge; a symbol that your site is the place to be. But how does it work exactly? The main function of an SSL certificate is to encrypt the information that’s submitted via your website in a way that only the actual recipient of the data can utilize it. In short, no one, except for the person or persons who are supposed to receive it, can read it. Sorry identity thieves and hackers, not on our watch.

When should I get one?

Technically, you can start a blog or a website and not need one right away. In fact, you can even have a website and run purchases exclusively through PayPal without an SSL certificate. While that’s convenient and PayPal is becoming a popular means for transactions, when you’re considering using credit card information for online purchases, PCI compliance requires that you have an SSL certificate. In the long run, we’d recommend that any business gets set up with an SSL cert. If not, you’re telling potential customers that if they’d like to submit credit card information they will need to go somewhere else.

How can I get one?

At Bluehost, we want your online journey to be successful. Getting an SSL with a third party can be a little bit of a hassle, so if you need one and want to ensure a seamless process, we can get you set up. We provide different certificates for different needs and  can help you make sure you get the one that’s the right fit.

Here are the SSL’s we currently offer:

Positive SSL

Comodo’s Positive SSL Certificates are designed for securing intranets, extranets, and websites. These certificates are an ideal and low-cost way of securing your enterprise web server.

Comodo SSL

Comodo SSL certificates provide the strongest protection, greatest flexibility, and can be issued to your website within minutes using our 100% online ordering process.

Positive Wildcard SSL

You can either spend a lot of money and time buying and managing individual SSL Certificates for each subdomain, or you can save hundreds or even thousands of dollars by purchasing just one Wildcard SSL certificate to secure them all.

Comodo Wildcard SSL

Comodo Wildcard SSL secures subdomains such as yourdomain.com, secure.yourdomains.com, and mail.yourdomain.com. One Wildcard SSL certificate saves you money and time by simplifying SSL certificate.

By Eric Ross Anderson

7 Reasons Every Student Should Start a Website

7 Reasons Every Student Should Start a Website

From career boosting to money making, a site of your own comes with the kind of benefits that make a big difference while you’re studying or looking for a job.

1. Think of it as your career ‘game face’

Not only do most recruiters use the web to screen job applicants, more than a third have even knocked back candidates because of their social media activity. According to Andy Sumner at Monster UK, “a Google search will tell a recruiter more than a CV can” — but as scary as that sounds, it’s actually the perfect opportunity to manage your online reputation.

Whatever else you get up to online, a website gives you a professional digital presence to fall back on, as well as a chance of appearing in search results ahead of distracting social stuff. There’s no harm in spreading your personal brand across third-party sites such as LinkedIn too, but starting a website gives you the chance to tell your story in your own way.

2. It’s the ultimate CV

If video content, demos and photos do the best job of showing what you know, a website is what you need. Plus, it’s a lot more discoverable than print or PDF resumes.

An online CV isn’t only a calling card, though: it actively demonstrates you have the skills you say you do(remember the ‘show, don’t tell’ advice about CV writing?). If you’re aiming to get into web design, marketing, publishing— and loads of other professions—a well planned site can sell your enthusiasm for and knowledge of the industry, as well as prove hands-on skills such as coding, picture editing, writing, retail, or flair for SEO.

If your social media already does that, but in lots of different places (Pinterest plus YouTube, or wherever), a website will allow you to keep the highlights in one place — and that means less clicks for employers.

3. You can make money

How to make money from your website is the golden question! Luckily, it’s simple:

Affiliate marketing: Link to partners’ products or services on your site and get a cut of sales from your readers. It’s a neat way to make passive (long-term, low effort) income.

Advertising: Earn cash every time visitors click ads on your site. Google Adsense can automate the process, but if you have the traffic — or the gift of gab — you could make more profit approaching companies directly.

Sponsorship: Allowing retailers to post content on your site (for a fee), or being sent freebies in exchange for a product or service review.

Members’ content: Set up a paid subscribers’ area, or sell downloads of premium content (ebooks, PDFs, insider tips, tutorials, and even audio guides).

Sell products or services: You can sell things you’ve made or can do, too.

There are plenty of other ways to monetize a website but if the ones above sound familiar, it’s because they’re the business backbone of tons of sites you visit everyday. From news and education portals to entertainment, dating, and gaming hubs. And—like them—if you enjoy making content as much as cash, it’s perfectly possible to turn your web work into a whole career.

4. The freedom to do what you love

Got something to shout about? Whatever you care about, you can write, blog or brainstorm it any way you like, including:

Raising money or awareness for a cause.

How-to guides for something you’re an expert in or enjoy doing.

An online journal and/or advice to help others in similar situations.

The freedom to do your own thing is a pretty potent reward but once you’ve got a bank of content, you can always go the monetization route (above). You can also sell your content outright as print or digital books or for use on other websites. It’s great to have the option!

5. A sense of professionalism

It doesn’t matter if you’re applying for jobs or running a business: your own domain name, an email address to match, and some good content looks much more professional. Whether you’re selling products, services, or your career skills, a website demonstrates that you believe in what you’re doing, and are prepared to put in the time and effort.

6. Hands-on experience

Whether you use a website to make money or get your CV seen, there’s nothing like rolling up your sleeves and getting started to see how things work.

Getting and keeping content online is the perfect opportunity to practice problem solving and research skills. You can also perfect your persistence, idea generation, curiosity (how did they do that? And how can I do it?), and network with other influencers. It just so happens, these are all valuable transferable skills as well.

7. It’s ridiculously easy

Luckily, it’s not rocket science! You can start a website — from choosing your domain name and hosting to publishing your first post — in a lunch break or less. Building and buffing your content and brand does take time, of course, but the fewer the hurdles to get to that point, the better.

A website is a bit like a Swiss Army Knife: it’s good for more than one thing. The beauty of it is, you don’t need to be technically minded to be digital. Starting or maintaining a site doesn’t have to take any more time than your average social media fix — and that means bite-size effort, but big-time rewards!

By Ruth Bushi

How to Identify Your Social Media Influencers

How to Identify Your Social Media Influencers

By Alex York for Sprout Social

If you hang around a social media marketer long enough, you’re bound to hear the term social media influencers tossed around in conversation. Social media influencers are the bread and butter to marketing strategies and help brands build valuable relationships on social media platforms.

Most social media managers prize their social media influencers because they can drive engagement and word-of-mouth communication to your brand at a higher rate than standard organic methods. At the same time, some managers are hesitant to deem someone a social media influencer just because they have thousands of followers.

There has to be a middle ground toward influencer marketing and it starts with you understanding the goals of your brand and what the influencer will accomplish. Creating goals and outlining each party’s responsibilities, possibly including it in a social media proposal, is essential to see results.

In this article we’ll discuss three key subjects to get your influencer marketing campaign up and running. Click the links below to jump to each section of this article:

  • Why You Need Social Media Influencers
  • How to Identify Social Media Influencers
  • Creating Campaigns Around Social Media Influencers

What Are Social Media Influencers?

Social media influencers are power users who can help your potential customers make a buying decision through social networking. Whether they’re a blogger, product reviewer, industry expert or a trusted source of information, your social media influencers are unique to your field and product or service.

For example, if you’re trying to find a social media influencer on grilling and barbecuing, you’ll want people such as:

  • Food critics in the industry
  • People with popular outdoor cooking Instagram accounts
  • Grilling bloggers who write for major recipe sites
  • Grill and barbecue pit builders
  • Ribs and barbecue contest judges
  • TV chef personalities (i.e. someone who won Chopped)

The best way to find your social media influencers is by thinking about whose voice you trust. If you were searching for a reason to buy or try out a service, wouldn’t you want the most trusted and reliable source?

A survey from Nielsen showed only 33% of consumers trust advertisements, while 90% put their faith in peer recommendations. Getting influencers to persuade consumers can drastically work in your favor when correctly executed.

Why You Need Social Media Influencers

Like we previously mentioned, people tend to trust peer recommendations over any company advertisement. Working with social media influencers is another step toward humanizing your brand.

If you have social media influencers with loyal audiences, a brand mention goes much further than a Tweet from your company account. These followers trust the influencer’s opinion, which is why they follow in the first place.

Reputation plays such a key role in buyer decisions. Here we can see aerial photographer, Ryan Patterson, boosting the presence of United on Instagram. These types of mentions spread awareness faster and more efficiently. Even United often Regrams content from its biggest followers.

Here are a few more reasons why you should trust social media influencers:

Influencers Reach Core Demographics

More so than anything else, social media influencers are great at speaking to their core demographic. For some marketers, there has been success with the adoption of influencers over traditional marketing techniques. One area you can see this happening is with visual media.

The popularity of Instagram and Facebook Video has marketers looking for more opportunities with social media video. A report from Cisco’s Visual Networking Index claims online video traffic will account for 80% of all web traffic by 2019.

Adding influencer video content can help you reach more of your core demographic. Just make sure you adjust your traffic wants, goals and needs to your influencers so everyone is on the same page.

Your best social media influencers are going to be the ones that already share content that is similar to your brand. You want to be in the same circle so it doesn’t seem like a stretch when you ask influencers to talk about you. Again, this idea usually comes back to humanizing your outreach and content.

Influencers Build Relationships

Some influencer naysayers believe these trendy social experts aren’t as effective as working with brand advocates because they’re short-term solutions. However, working with influencers builds meaningful relationships over time, while brand advocates are more short-term solutions. The worst thing you can do while searching for influencers is to rush the process.

Both are great options for your marketing strategy, but each has their place. Advocates are more likely to be your happy customers, while influencers reach direct audiences with their social media skills.

It might seem difficult to build relationships when you don’t even know the specific audiences. But with the help of Sprout Social’s Audience Targeting, you can post influencer posts to specific audience groups all within the compose window.

This will help you reach, build and engage your followers across all channels. And like any relationship, it takes time and dedication to build trust. This same logic fits perfectly with your influencers.

Influencers Increase SEO Value

It’s a smart idea to constantly look for new ways to create awareness around your brand. And using influencers to build your SEO value is a great way to do it. According to Moz, some of the most prominent ways Google leverages ranking in its algorithm is from domain and page-level links and keyword and content-based features.

Essentially quality of links, quantity of links to root domains and optimization of keyword usage within your content are some of the most essential aspects to better rankings. Influencers with well-trusted and established sites can bring a ton of value to your own.

Also, social media influencers can impact your SEO through:

  • More brand mentions: The more people are talking about your brand, the likelier they are to share, post, comment or cite in a blog. All of these lead to higher organic traffic.
  • Increased backlinks: A pillar to SEO is obtaining backlinks, which essentially help show the popularity and importance of your site. With links from websites considered authorities or influencers in your industry, your site becomes more credible.

While it’s safe to say not every piece of social media content is indexed, it’s still beneficial to be present, active and engaging to increase links to your site. Influencers can help with this and even possibly get other larger entities to share your content or link back to you.

How to Identify Social Media Influencers

You might be thinking, “Okay, great—I know why social media influencers are important, but how do I find them?” We like your eagerness, but before you can start interacting and working with your influencers, you have to do some research. For starters, here are a few different tools you can use to find the perfect influencer for your brand:

  • Audience targeting
  • Twitter analytics

BuzzSumo

A tool that continues to help brands find true influencers in their field is BuzzSumo. With this content marketing tool, it’s simple to discover, measure and monitor content to be one step ahead of the game. BuzzSumo also has an influencers and outreach feature that is made specifically for finding the top writers, bloggers and publications in your field using the same keywords you’re trying to reach as well.

BuzzSumo gives you the option to sort via influencers, bloggers, companies and regular users who might not have the status of an influencer. But if you ever need to find who is an expert in your industry, this is the tool.

Remember that influencers are not just those who have a high number of followers. Instead, it’s more efficient to look at their total number of shares per article, site domain authority, Retweet ratio and page authority. BuzzSumo makes it absolutely painless to search, find and analyze the top influencers in your industry.

LinkedIn

LinkedIn is built specifically for helping you network with others in and around your industry. So why not use the social media platform to help find influencers? Social Media Examiner recommends you enter specific keywords or phrases within the search box to pull up second-degree connections and those who are directly related to your search.

Don’t be shy about reaching out to those who you feel would be great influencers. However, you don’t want to be too forward with what you want from them. Avoid sounding spammy or too needy as well. Instead try some of these icebreakers on LinkedIn:

  • Start liking their shares and posts before adding them to your network.
  • Send a meaningful message about their content.
  • Ask them to join one of your LinkedIn groups (or join theirs).
  • Let them know how you found them (be honest).
  • Explain you’d just like a moment of their time (value their time).

The worst thing you can do is sound robotic and dehumanize the conversation. Secondly, put some effort into your research and have something specific and nice to say about what they do. The last thing you want is to seem rushed and that you only want something from them because they were the first result in your search.

Twitter

As we’ve mentioned before, Twitter is a great space to find, interact and converse with your social media influencers. Twitter’s advanced search options give you a lot of opportunity to reach specific audiences or find those who are addressing niche crowds in your industry.

If you need more help with advanced search, check out our Twitter Search Operators Cheat Sheet.

Twitter is great for pushing content and measuring how much traction you gained from a specific post or article. Using Twitter analytics tools from Sprout Social provides huge benefits into finding trending topics and hashtags with your brand. Once you can determine the subjects revolving around your brand, you can easily search for influencers with these key topics.

Use Twitter’s data to help you make better decisions on how you’ll search the network for social media influencers.

Building a Campaign Around Social Media Influencers

Once you understand why social media influencers are important and how to find them, it’s time to construct a campaign around them. When you’re building your campaign, you have to identify the goals you want to reach through your influencers.

You can ask influencers to interact with your campaign by:

  • Guest blogging
  • Sponsored posts
  • Collaborate on an event
  • Becoming an affiliate
  • Asking for product reviews
  • Giving products to influencers

It’s smart to move through the noise of standard advertising and to focus on creating a message your audience actually wants to hear. This is exactly where your influencers can help with your marketing process.

Use Influencers for Niche Audiences

Influencers have the ability to reach very specific audiences. Instead of you relying on thousands of followers, influencers will help you ensure people read and engage with your content.

If you’re going after a niche audience, make sure your influencers know your plan and how they will interact with their followers.

Create Mutual Goals

Your social media influencers need to get something from working with you as well, so again, make sure you have mutually beneficial goals. It’s important that both sides of the party work to post content each day to help build awareness to each audience.

You can’t simply rely on one party to do all the heavy lifting when you’re working together. Map out each side’s goals and work from there. It’s also a good idea to work in the same social network groups so each side can provide insight to discussions and conversations.

Get Started

Creating thoughtful and engaging content isn’t the easiest job on the planet. However, influencers can help you get your brand in the right direction. Remember to think about social media influencer relationships for the long run.

It’s important to know that if you use or abuse your influencer relationships, it can come back to bite you and your brand in the worst way. With a little hard work, research and collaborative efforts, you can be well on your way to boosting your brand’s identity.

Think we forgot something? Feel free to add your own insights and start the conversation below!

 

4 surefire ways to skyrocket your online sales

4 surefire ways to skyrocket your online sales

With the plethora of eCommerce websites vying for people’s attention, it’s getting harder to not only find a unique niche, but also to turn a respectable profit. Of course, if you aren’t able to attract customers, your eCommerce sales will undoubtedly suffer.

The good news is that there are some sure-fire ways you can bolster your sales income, and you likely already have all the tools and expertise you need to implement them. You might need to introduce a new business strategy or tweak your home page’s effectiveness, but a high-converting website is well within reach.

In this post, we’ll take a look at four ways you can maximize your eCommerce sales without resorting to unethical or overly complicated methods. Let’s get started!

Maximize your eCommerce sales with these 4 steps

  1. Sell to your existing customers first.

  2. Introduce a Pay What You Want strategy.

  3. Optimize your home page for increased conversions.

  4. Introduce Micro-Moments for mobile users.

1. Sell to your existing customers first

Traditionally, you conduct business by encouraging a constant influx of new customers. However, many businesses have discovered that their existing customer base offers a better opportunity to bolster sales.

For starters, your existing customers should already be onboard with your philosophies, meaning they enter the sales funnel later in the process. Also, it’s actually cheaper to sell to your current customers than to acquire new ones.

Fortunately, this strategy is well within the reach of most businesses, and it all starts with your email list. First, target your email list subscribers consistently and often, as they’re ready-made potential customers. Next, make sure you’re automating your emails to follow up with new customers, as this is a great opportunity to turn them into regulars.

2. Introduce a Pay What You Want (PWYW) strategy

This is a concept that on the surface seems to devalue your offerings, but could actually help business boom. A PWYW strategy is just what it sounds like: you give the customer the opportunity to name their price for your products or services.

Before you dismiss this approach, consider the benefits. You’re enabling more customers to enter the sales funnel and boosting your reputation by displaying generosity. If you sell digital products, you can even reduce piracy by making your product easily obtainable.

There are plenty of tips for implementing this strategy. First, you’ll want to find out what the relevant options are for your current eCommerce solution (for example, WooCommerce has a Name Your Price extension). Then, promote urgency by limiting the offer to a set time period. Finally, it’s smart to still set a minimum price for your product to make sure you’re earning something from every customer, although this will obviously impact conversions.

3. Optimize your home page for increased conversions

Your home page is akin to a storefront. As such, it needs to be deftly laid out to maximize conversions. It makes sense to offer an entry to your sales funnel here, which can supercharge your eCommerce sales figures if done correctly.

This isn’t simply about tweaking your call-to-action (CTA), although that’s a good start. After that, here’s our advice on how to improve your home page:

  • Offer a Unique Value Proposition (UVP). You shouldn’t assume visitors will understand why they should buy from you. It’s important to add content to your home page outlining why you’re the best.
  • Introduce risk reducers. The goal here is to make purchasing less risky. Including prominent verbiage — for example, referring to your free shipping and returns options, or adding a lowest price guarantee — can make all the difference.
  • Split test your changes regularly. Making site tweaks without judging their effectiveness is akin to throwing mud at the wall and seeing what sticks. Testing and refining your changes will pay off in the long run.
The takeaway here is not to rely on your product pages to do the heavy lifting.

Your entire website should get customers moving through the funnel, starting with your home page.

4. Introduce micro-moments for mobile users

Micro-moments is a fairly new concept from Google. It considers the number of engagement opportunities a potential customer experiences before making a purchase, and aims to take advantage of as many of them as possible. For example, think about how people use Google and Amazon on mobile devices when shopping for in-store items. Given the dominance of mobile browsing, this is a simple way to slot into the customer’s buying process.

The idea of micro-moments is still a developing strategy, although there are some key aspects to consider. You’ll want to make sure your mobile search engine optimization is solid, then consider these four key micro-moments:

  • I-Want-to-Know moments. This first moment is the customer’s curiosity phase when they’re searching for any worthy information on the product they’re considering.
  • I-Want-to-Go moments. If you have a physical store, getting your details in front of curious visitors at this point can net you a sale.
  • I-Want-to-Do moments. This is the how-to phase — i.e., when people do research on how the product will be used — and could come either before or after the purchase. Your site’s content is key here.
  • I-Want-to-Buy moments. The customer is in buying mode in this phase, and it’s now up to you to help them make a purchase.

There’s a lot more you can do with this burgeoning conversion strategy, so we recommend delving into the Google microsite to find out exactly how you can maximize your eCommerce sales using micro-moments.

Conclusion

eCommerce is more competitive than ever before, which means you’ll have to pull out all the stops to make sure your store turns a profit. Failure to keep ahead of your competitors could see you enter a lean period you might not recover from.

This post has looked at four different ways you can maximize your eCommerce sales. Let’s recap them quickly:

  1. Focus on selling to your existing customers, rather than trying to constantly gain new ones.
  2. Implementing a PWYW strategy could see your profits rise, but requires an invested customer base.
  3. Your home page should be optimized to convert as many customers as possible.
  4. Micro-moments is a new concept, but could be the difference between mediocre and bolstered sales.

Editor’s note: Just getting started and need a platform that can handle your eCommerce sales? Check out GoDaddy’s Online Store. You can have a site running in less than an hour, and it’s fully equipped with multiple payment and shipping options, inventory tracking, eCommerce design features and more. Best of all? You can try it for free.