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Context Help

If you feel lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It contains exhaustive info about all the operations that you can perform on the page in question. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a huge variety of instructional video clips demonstrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, have a peek at our extensive Frequently Asked Questions database, which covers questions asked by real individuals and offers practical solutions. We regulary "revamp" our FAQ database with new questions & answers in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can get in touch with our excellent team of customer service technicians available 24x7x365 and eager to help you with any question. Each support ticket you open will be replied to in less than one hour (the average response time being about twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 208346

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com